News

2008-12-04
Repositioning - Inmarsat-4 F3 to enter commercial service on 7 January 2009
Commercial service on the new Inmarsat-4 (I-4) F3 satellite will begin at approximately 09:00 UTC, on 7 January 2009, providing broadband coverage of North and South America. The I-4 Americas spacecraft is more directly positioned over the region than the current I-4 F2. This makes it easier to point a BGAN terminal at the satellite and, coupled with a higher concentration of spot beams over the landmass, will provide optimal data rates. Also, for the first time, network coverage will be extended to include parts of Western Canada and Alaska. In the process, BGAN, FleetBroadband and SwiftBroadband traffic will be transferred from the I-4 F2 to the new I-4 F3 satellite. This will require a short outage, starting at 08:00 UTC, which is currently expected to last for approximately one hour. At the end of the outage, BGAN users in the region will need to re-point their terminals from the satellite at 53 degrees West to the new I-4 F3 satellite at 98 degrees West. The latest version of BGAN LaunchPad, available for download from the Inmarsat website, provides coverage maps designed to help end-users re-point their antennas. Older BGAN terminals may also need an upgrade. End-users should contact their equipment supplier if unsure. Users of Inmarsat’s FleetBroadband and SwiftBroadband services in the region will automatically lock on to the new satellite, and need take no further action. However, some FleetBroadband terminals may require user intervention or software upgrades. Again, end-users should contact their equipment supplier if unsure.
2008-12-04
Year-end deadline for switch to single Inmarsat +870 dialling code
On 31 December, under an agreement with the governing body of country codes, the International Telecommunication Union (ITU), Inmarsat will hand back the four ocean region codes used for its services since operations began in 1982. These codes - 871, 872, 873 and 874 - should no longer be used when calling an Inmarsat terminal from a terrestrial phone.
2008-11-13
Permanent closure of R-BGAN service is coming soon
Vizada and Inmarsat would like to remind our customers that the R-BGAN service is scheduled to be withdrawn permanently from the end of December 2008. The closure of the R-BGAN service will take place in two stages, on the following dates: South America (midnight 24:00 UTC, 15 December 2008) Rest of the World (midnight 24:00 UTC, 31 December 2008)
2008-11-13
Inmarsat C consolidation Campaign
LES 01 users need to reprogram their Inmarsat C terminals to send messages through LES 04. For instructions that guide the end user through the steps that they will need to follow to reprogram their Inmarsat C terminals, please contact your Key Account Manager or Customer Care.

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2008-10-20
Important Reminder: RBGAN service to be terminated by Inmarsat
As a reminder, Inmarsat will be terminating Regional BGAN service by the end of 2008. Remind your users to migrate to a BGAN terminal. Please talk to your Key Account Manager about current BGAN promotions offered by Vizada.
 
2008-10-02
New versions of BGAN/FB LaunchPad are available for download
These releases contain a tool to help end users understand the impact and benefits of the I-4 satellite repositioning. Please note that users can still connect and use the I-4 satellites after repositioning with older versions of LaunchPad as the embedded tool is a useful visual guide rather than a connection enabler. To download the software please visit the Inmarsat website at http://www.inmarsat.com/support. These releases will also be available for download within 3 weeks through the LaunchPad update feature. For further information on the Inmarsat I-4 repositioning visit www.inmarsat.com/coverage.

2008-09-17
FleetBroadband now available in The Source
We are pleased to announce that FleetBroadband SPs may now request access to the new FleetBroadband menu in The Source. This menu allows SPs to activate ex-TSS FBB SIMs directly in The Source and to create traffic monitors and view traffic logs. Please contact your Key Account Manager to open up access to this menu item.

2008-09-08
SwiftBroadband Class 6 Terminals - Important Notice
It has been reported that some Class 6 SwiftBroadband terminals are not able to complete authentication on the SwiftBroadband network, preventing normal operation of the terminal. This problem first appeared on 3rd September. Inmarsat, Vizada and the Terminal Manufacturer are working closely together to resolve these issues and to enable normal service to the terminals as soon as possible. For advice on your SwiftBroadband service please contact Vizada Customer Care for further information.

2008-08-28
New batch activation capability for Iridium
Just in time for Hurricane Season, batch activation capability for Iridium is now available in The Source for up to 20 SIMs at a time. For more details, please contact your Key Account Manager or Customer Care.

2008-08-28
BGAN Prepaid restrictions in the US
Inmarsat has issued an explanation regarding the limitations of the new BGAN prepaid platform and new restrictions for usage within the United States and its territories. Vizada Service Providers have two enhanced options from which to select a substitute prepaid solution for any existing or future prepaid BGAN subscribers generating traffic from the United States. Please contact your Vizada Account Manager, or Vizada Customer Care for a copy of the explanation or for further details and how to purchase BGAN prepaid options from Vizada.

2008-08-15
SwiftBroadband Traffic Logs now available in The Source
We are pleased to announce that traffic log for SwiftBroadband users is now available in The Source. In several months time, we will also enable activations of SBB SIMs in The Source. Please contact your Key Account Manager or Customer Care for more details.